Exchange and return
The 30 days return policy
By law buy remote you are entitled to a cooling-off period of 14 days after delivery of the product to your home. This means that you may return the product within 14 days without giving any reason. With us you 30 days to RETURN a PRODUCT. The product must be in new condition and not to have been used. The cost of the return as well as the postal charges are for you. Get plenty of franking else the packets are not taken into consideration and make for a solid packaging so that the package reached us intact. Also, the risk of lost during the return shipment the risk of the sender. When you use your right of return please send an email to and indicate clearly what you want to return and whether you want to exchange the product or that you want to return your money. We will then send you a message back via email how you best can return the product.
The 30 days money back guarantee
If a product failure within 30 days through no fault of your own and you do not want to receive new product then you can get your money return. You send an email to please include the invoice number, then please indicate clearly what you want to send return.
We will then send you a message back via email how and where you can send the product return and will return your money as soon as possible.
When a wrong delivery, you can return the order free of charge. You must make sure that the product is properly packed to avoid damage in shipping. Also mentions the invoice number and the product you want to return. You send an email to . We will then send you a message back via email how and where you can send the product return and ensure that the correct order sent you as soon as possible.